Hamilton CapTel introduces Auto Captions, totally automated computer-generated captions for Web Protocol Captioned Phone Service (IP CTS)

New service enhancement offers prospects with the power to decide on captioning preferences on Hamilton CapTel telephones and cellular apps.

AURORA, Neb., June 23, 2022 /PRNewswire/ — Hamilton® CapTel®industry-leading captioned phone service for folks with listening to loss, introduces captioning preferences offering prospects with the selection of Auto Captions or Assisted Captions for cellphone calls.

Hamilton CapTel is a service of Hamilton Relay, a division of Hamilton Telecommunications, a diversified communications and technology services provider based in Aurora, Neb.  Founded in 1901, Hamilton Telecommunications has grown to encompass eight primary company divisions allowing Hamilton to operate on a local, regional and national basis.  For more information, please visit HamiltonCapTel.com.  (PRNewsfoto/Hamilton CapTel)

Hamilton CapTel is a service of Hamilton Relay, a division of Hamilton Telecommunications, a diversified communications and expertise companies supplier based mostly in Aurora, Neb. Based in 1901, Hamilton Telecommunications has grown to embody eight major firm divisions permitting Hamilton to function on a neighborhood, regional and nationwide foundation. For extra data, please go to HamiltonCapTel.com. (PRNewsfoto/Hamilton CapTel)

Hamilton CapTel introduced the brand new providing at present on the Listening to Loss Affiliation of America (HLAA) 2022 Conference in Tampa, Floridathe premier annual conference for shoppers with listening to loss.

Just like captions on tv, Hamilton CapTel delivers captions for cellphone conversations so folks with listening to loss can confidently use the cellphone once more – accessible for free of charge1. The brand new Auto Captions providing is predicated on superior Computerized Speech Recognition (ASR) expertise, developed by CapTel, Inc. Hamilton CapTel prospects can now select between operator-generated Assisted Captions and the brand new computer-generated Auto Captions.

“We’re delighted to offer our prospects with this extra selection, giving them a serious enhance within the velocity and accuracy of the cellphone captions our service offers,” says Dixie Zieglervp of Hamilton Relay®, Hamilton CapTel’s guardian firm. “With Auto Captions, there are not any delays at the start of a name, and captions seem in real-time. Our dedication has at all times been to supply selection to our prospects whether or not in gear or now, in captioning strategies. The power to decide on between Auto Captions and Assisted Captions is an unimaginable development and we’re happy to convey this profit to our prospects.”

With AutoCaptions:

  • Captions are fully computer-generated

  • No operator is concerned within the name

  • There are not any delays at the start of a name

  • Captions are delivered in real-time

With Assisted Captions:

  • An operator (ie, Captioning Assistant, or CA) assists with the decision

  • The CA might embody data that helps the decision, corresponding to including corrections to the captions, indicating background sounds and music on maintain, and figuring out female and male voices

  • In conditions with poor line high quality (ie, background noise or static on the road), switching to Assisted Captions might enhance accuracy

Along with this revolutionary new providing, Hamilton CapTel was not too long ago rated the very best captioning service within the {industry} for accuracy and velocity by The Nationwide Check Lab, operated by MITER Company.two This take a look at is the {industry} customary for ranking captioned phone suppliers.

About Hamilton CapTel

Hamilton CapTel is a service of Hamilton Relay, a division of Hamilton Telecommunications, a diversified communications and expertise companies supplier based mostly in Aurora, Neb. Based in 1901, Hamilton Telecommunications has grown to embody eight major firm divisions permitting Hamilton to function on a neighborhood, regional and nationwide foundation. For extra data, please go to HamiltonCapTel.com.

About CapTel

CapTel, Inc., is the inventor of Captioned Phone expertise, for each IP-based and conventional analog line phone communications and offers quite a lot of CapTel phone fashions.

About HLAA

Based in 1979, the Listening to Loss Affiliation of America (HLAA) is the nation’s main group representing shoppers with listening to loss. The mission of HLAA is to open the world of communication to folks with listening to loss by offering data, schooling, help and advocacy.

1Impartial third-party skilled certification required.
twoThe Nationwide Check Lab, operated by MITER Company, FCC Telecommunications Relay Companies Undertaking: Captioning High quality Testing: Hamilton’s ASR State of affairs (dated Sea. 7, 2022)

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Phone Service might use the dwell operator. The operator generates captions of what the opposite celebration to the decision says. These captions are then despatched to your cellphone. There’s a value for every minute of captions generated, paid from a federally administered fund. To be taught extra, go to fcc.gov. Hamilton CapTel could also be used to make 911 calls however might not operate the identical as conventional 911 companies. For extra details about the advantages and limitations of Hamilton CapTel and Emergency 911 calling, go to HamiltonCapTel.com/911. Voice and information plans could also be required when utilizing Hamilton CapTel on a smartphone or pill. Third-party costs might apply: the Hamilton CapTel cellphone requires phone service and high-speed Web entry. Wi-Fi succesful. Third-party logos talked about are the property of their respective house owners. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2022 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc., d/b/a/ Hamilton Telecommunications.

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SOURCE Hamilton CapTel

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